Refund and Cancellation Policy | Clarivnt

Learn how Clarivnt monthly subscriptions, cancellations, restoration credits, and refund requests are handled.
Jul 20, 2026

Monthly Subscription

The Clarivnt Monthly plan costs $9.99 per month before any taxes that may apply at checkout. A successful subscription payment adds 20 restoration credits to your Clarivnt account. One restoration normally uses one credit.

The subscription renews automatically each month until it is canceled. Credits issued for a monthly billing period are valid for 30 days and do not roll over into a later billing period.

Canceling a Subscription

You may cancel at any time before your next renewal. Cancellation prevents future charges. Unless the cancellation flow states otherwise, your subscription remains available until the end of the current paid billing period, and unused credits remain usable until their stated expiration date.

Subscriptions can be managed through the billing controls available in your Clarivnt account or through the secure customer portal provided after purchase. If you cannot access those controls, email us for help.

Refund Eligibility

You may request a refund within 7 days of a subscription payment when none of the restoration credits issued by that payment have been used.

If paid credits have already been used, the payment is generally not refundable because the digital service has already been delivered. We may still provide a full or partial refund, replacement credits, or another reasonable remedy when:

  • You were charged more than once for the same subscription period.
  • A confirmed Clarivnt service failure prevented you from using the paid credits.
  • A refund is required by applicable consumer law.
  • We determine that another remedy is appropriate based on the circumstances.

Refund availability may also depend on the payment method and applicable law. Approved refunds are returned to the original payment method. Banks and card networks may require additional processing time before the funds appear.

How to Request Help

Email support@clarivnt.com with the email address used for the purchase, the approximate payment date, and a short description of the issue. Please do not send complete card or bank-account details.

We aim to respond to billing, cancellation, and refund requests within 3 business days.

Payment Provider

Clarivnt uses Waffo Pancake as its payment provider and merchant of record. Waffo Pancake may process payments, taxes, invoices, subscription management, refunds, and chargebacks as necessary to complete the transaction and comply with law.