Acceptable Use Policy | Clarivnt

Content standards, moderation, reporting, enforcement, and appeals for Clarivnt's AI photo-restoration service.

Jul 28, 2026

1. Scope and AI technology

This Acceptable Use Policy ("Policy") applies to every photograph, restoration request, account, and result processed through Clarivnt.

Clarivnt uses the fal-ai/image-apps-v2/photo-restoration model through fal.ai's hosted API. The model can repair visible damage, improve resolution, and adjust color, but its output is an AI-generated interpretation rather than verified historical evidence.

By uploading a photograph or using a restoration result, you agree to this Policy and our Terms of Service.

2. Prohibited content and uses

You must not upload, restore, request, download for prohibited use, or attempt to use Clarivnt for any of the following categories. Each category is independently prohibited:

Sexual or NSFW content: pornography, explicit sexual activity, non-consensual intimate imagery, sexual exploitation, or content created for sexual gratification.
Violence or gore: graphic injury, mutilation, torture, execution, cruelty, or content that glorifies or meaningfully facilitates real-world violence.
Hate speech: content that attacks, dehumanizes, threatens, or promotes discrimination against people based on protected characteristics.
Child-unsafe content: any sexualization, exploitation, grooming, abuse, or endangerment of a minor, including child sexual abuse material or synthetic content depicting it. Clarivnt applies zero tolerance to this category.
Deepfakes or impersonation: deceptive alteration of a real person's identity, face, actions, or circumstances; non-consensual impersonation; fraud; or presenting an AI-restored image as an authentic record when it is not.
Copyright or trademark infringement: processing or distributing material without the rights or permission required, removing ownership marks, counterfeiting, or using another party's protected work or brand in a misleading way.

Clarivnt also prohibits content or activity involving terrorism, credible threats, weapons-of-mass-destruction assistance, fraud, harassment, privacy violations, attempts to bypass safety controls, or other unlawful conduct.

3. Content moderation

Clarivnt uses a layered process that is proportionate to a private old-photo restoration service:

File verification: uploads are checked for supported format, declared size, file signature, decodability, image dimensions, and integrity before restoration.
Constrained workflow: Clarivnt accepts a private source photo and restores that same photo. It does not accept free-form text prompts, provide a public prompt feed, or operate a public image gallery.
Access controls: source photos and results remain in the authenticated user's private workflow and are not made public by Clarivnt.
Provider and automated safeguards: restoration requests are subject to applicable fal.ai platform safeguards. Clarivnt also supports input-and-output screening with fal.ai's fal-ai/imageutils/nsfw classifier where that model is available to the production account. When enabled, a probability of 0.70 or higher is blocked, no result is delivered, and the request credit is returned.
Human review and reporting: reports, appeals, repeated misuse signals, and serious safety concerns may be reviewed by an authorized operator. Review is limited to the information reasonably necessary to investigate the case.

Automated safeguards cannot reliably identify every legal, contextual, identity, or intellectual-property issue. Users remain responsible for their uploads and uses. Clarivnt may block processing, withhold a result, remove access, or apply the enforcement actions below when a violation is detected or reported.

4. Reporting content or misuse

Report a suspected violation by emailing support@clarivnt.com with the subject Content Safety Report.

When possible, include:

your Clarivnt account email;
the restoration task ID or approximate date and time;
the category of suspected violation;
a concise explanation and any relevant rights or consent information.

Do not email illegal child-safety material. Preserve only the identifiers needed for a report and contact the appropriate local authority where required. Reporter identities are treated as confidential except when disclosure is legally required. Malicious or knowingly false reports may themselves lead to enforcement.

5. Response and resolution targets

Clarivnt uses the following operational targets. Complex cases or lawful requests may require more time; when practical, we will explain material delays.

Severity	Examples	Initial response target	Resolution target
L1 — Critical	Child safety, credible threat, terrorism, criminal exploitation	Within 12 hours	Within 24 hours
L2 — High	Severe violence, non-consensual deepfake, serious hate or fraud	Within 1 business day	Within 3 business days
L3 — Medium	Copyright/trademark complaint, repeat misuse, other confirmed prohibited content	Within 3 business days	Within 7 business days
L4 — Low	Minor or ambiguous policy concern	Within 5 business days	Within 15 business days

6. Enforcement

Depending on severity, intent, history, law, and available evidence, Clarivnt may:

block a restoration before processing or delivery;
remove or disable access to a violating result;
issue a warning or require corrective action;
restrict restoration features or usage limits;
temporarily suspend an account while a case is reviewed;
permanently terminate an account for critical or repeated violations;
preserve evidence, report conduct to an appropriate authority, or cooperate with a lawful investigation.

Credits used by an automatically blocked request are returned. Fraudulent, abusive, or repeated attempts to evade safety controls may make an account ineligible for promotional credits, refunds, or continued service to the extent permitted by law and our Terms.